2024 Annual Report Draft

Solid waste app: Courtenay Collects The Courtenay Collects app is a convenient way for households with curbside collection to subscribe to weekly reminders, service alerts and customized calendars. Over the last five years, there has been a substaintial increase to the number of subcribed households. More information: courtenay.ca/collects

Automated residential curbside collection and cart exchange program In January 2024, the City of Courtenay, in collaboration with the Town of Comox, introduced an automated residential curbside collection system, modernizing waste collection services. The transition replaced manual lifting with easy-to-roll, lidded carts for garbage, recycling and organics, serviced by collection trucks equipped with mechanical arms. This change has improved efficiency, worker safety and waste diversion efforts, aligning with the City’s long-term sustainability goals. To accommodate residents’ needs in the fall of 2024, the City launched a cart exchange program for single residential dwellings and duplexes, allowing property owners to adjust their organics and recycling cart sizes through a streamlined online request system. A total of 467 carts were exchanged. The program also engaged multi-residential and strata properties through collaboration with property managers, facilitating 248 cart exchanges and ensuring broader access to waste management resources. The automated collection system has helped reduce waste management costs, minimize landfill contributions and extend the lifespan of the regional landfill, reinforcing Courtenay’s commitment to sustainability. More information: courtenay.ca/collections

Municipal infrastructure

Waste Wizard material views

Courtenay Collects subscribers

Solid waste data

43

City of Courtenay | 2024 Annual Report