Summer Guide 140 pages

CASHIER 101 (13 - 18 years) Learn cashier/money handling basics and best practices with focus on excellent customer service. Try out cash registers, Square POS terminals and tablets and more as you role play taking orders and pro cessing sales of food/beverage, retail products, taxes, US dol lar exchanges, merchandising and more. You’ll also learn about personal presentation, workplace safety, and things to consider as you enter the work force. A certificate will be issued upon completion. #12001 Wednesday July 26 9:00 am - 2:30 pm LINC Youth Centre Multi purpose Room $95 Register for all workshops (#11997) to save 10% and to meet with an employment counsellor from The Job Shop! RED CROSS EMERGENCY FIRST AID & CPR C (14 - 18 years) Learn the ABC’s of first aid - air way, breathing and circulation. We’ll cover how to deal with obstructed airways, breathing distress and how to control bleeding/wound care. You’ll learn one-person CPR, and more. A 3-year certificate will be issued at the end of the course upon successful completion. #11999 Tuesday July 25 9:00 am - 4:30 pm LINC Youth Centre Multipurpose Room $115

COURTENAY YOUTH

Job Prep ALL-IN-ONE JOB

SUPERHOST - FOUNDATIONS OF SERVICE QUALITY (13 - 18 years)

TRAINING (14 - 18 years)

No matter what sector your em ployment is in, customer service matters. Superhost is a practical introduction to basic customer service skills including: com munication etiquette and best practices, team work, service recovery and problem solving. Join us for fun interactive activi ties that will have you practicing scenarios and gaining ideas that you can apply in your (future) workplace. #12000 Friday July 28

Get prepared to land your first job! Facilitators will prepare you with certificates to build or boost your resume! Food Safe Level 1, Emergency First Aid & CPR C, WHMIS, Superhost, Cashier 101 & Barista Level 1 are all up for grabs this week. Then meet with an employment counsellor to polish up your resume and get tips to find and apply for your next job! #11997 Monday - Friday July 24 - 28

9:00 am - 4:30 pm LINC Youth Centre Multipurpose Room $95

9:00 am - 4:30 pm LINC Multipurpose Room $450/5 BARISTA LEVEL 1 (13 - 18 years)

Get hands on experience as you learn recipes and best practices of independent and larger chain cafes. Learn the history of roasting and blending coffee, how to operate espresso machines and bean grinders, proper industry standard techniques and temperature measurement, how to prepare specialty coffees like Espresso, Amer icano, Lattes, Macchiato, Iced Coffees, Italian Sodas and more, clean ing and equipment maintenance customer service and food safety. #12002 Thursday July 27 9:00 am - 2:30 pm LINC Youth Centre Multipurpose Room $95

COURTENAY RECREATION | 250-338-5371 | 250-338-1000 | courtenay.ca/rec

30