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How to Register 3 easy ways to register for Courtenay Recreation programs! Summer Registration starts Monday May 15 at 7:15 am Registration Policy & Guidelines

• All registrations are processed on a first come first serve basis. • Pre-registration is required for most classes. • Fees are to be paid in full at the time of registration. • All memberships start date is the date of purchase, excluding the annual Evergreen Member ship. • Courtenay Recreation reserves the right to make cancellations or changes as necessary. • G.S.T. will be charged on all pro grams with participants over the age of 14 and on all field and facility rentals. Program participants 14 years and under are not subject to tax, with the exception of all drop-in programs. Some ex ceptions may apply. • A $20 handling charge will be collected on N.S.F. cheques. • Please read receipts carefully for information on dates, times, supplies, etc. Create your customer account now to be prepared to register online starting May 15 courtenay.ca/reconline Visit our ‘How To’ video at courtenay.ca/reconline

COURTENAY REGISTRATION

In Person At the Lewis Centre or the Filberg Centre. 1 2 3 Online Registration courtenay.ca/reconline By Phone 250-338-5371 or 250-338-1000. Use your Visa or Mastercard.

Make sure to create your account!

No email registrations accepted.

OPT IN Receive emails from Courtenay Rec for important updates. This can be done on your customer account online. Call the Lewis or Filberg Centre for more information or assistance.

Refunds may be issued under the following circumstances: • A full or pro-rated refund will be given if a class is cancelled, or for medical reasons with a doctor’s note. • Pro-rated refunds will be provided after the first class, based on the date of notification. • No refunds will be done online. Refund requests must be made in person or by phone. • Requests for refunds will be processed with a full refund up to FIVE days before the start of the program. After this time, an administrative fee of $8 will be charged. • Refunds will not be approved after a program has ended. • Please allow up to 3 weeks for cheque refunds to be processed. • Please note there may be exceptions (eg. Cozy Corner Preschool, programs of short duration, workshops, etc.). • All punch passes , Wellness Centre & Fitness Memberships are non-refundable & non-transferable.

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COURTENAY RECREATION | 250-338-5371 | 250-338-1000 | courtenay.ca/rec