Courtenay Annual Report 2025 draft

2023–26

Status

Notes

Increase community engagement for all segments of the community: complete communication strategy, community survey and community engagement strategy

Complete

Community surveys are being conducted annually from 2023 to 2027, and every two years thereafter. The communication strategy was adopted in early 2024, and the engagement framework was adopted in spring 2025. Recommendations from both will be implemented over time, guided by an implementation strategy and available resources. This review will examine the structure, mandates and operating practices of City committees to assess their current relevance and ensure terms of reference are clear, current and aligned with Council priorities, legislative requirements and best practices for governance, transparency and public participation. Land strategy work is underway, with several senior leadership team sessions focused on identifying land parcels, future needs and other considerations. A Council presentation is expected in spring 2026. The RFQ for the Tempest Optimization Project has closed, with review of submissions underway. This project will analyze up to 60 workflow processes, make efficiency adjustments and identify key performance indicators for service. Operational activities are ongoing, including support for the Kus-kus-sum project, implementation of the Indigenous Procurement Policy, monthly meetings between the City and K’ómoks First Nation and reconciliation training for City staff. B.C. legislation now requires public bodies to have a privacy management program. This includes clear processes for privacy impact assessments and information-sharing agreements. The City’s privacy framework will help ensure systems, projects and activities meet these requirements. The Routine Transaction Bylaw will establish delegated authority for designated staff to approve and execute routine, low‑risk administrative transactions, within approved budgets and policies, improving efficiency while maintaining Council oversight through defined limits and reporting.

Review operations and terms of reference for City committees

Planned

Develop a land strategy for acquisition, devolution and disposal of property, including an inventory of all City folios over 400 m²

In progress

Review and streamline development process and set targets for application processing times

In progress

Develop a Reconciliation Action Plan

In progress

Privacy framework (new legislative requirement)

In progress

Routine transaction bylaw and delegation of authority

In progress

Enhance recreation risk management through policy development and implementation

In progress

Policy development work is in progress, with completion expected in 2026.

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