City of Courtenay Annual Report 2021

HUMAN RESOURCES

RECRUITMENT ACTIVITIES

Health and safety The City of Courtenay's Occupational Health and Safety Program has shown an overall downward trend in the number of employee injuries each year, as well as lower injury severity levels. This has earned the City a significant reduction in WCB insurance premiums: 15% less than the industry base rate. The reduction of injuries is a good reflection of how the safety program has matured along with the City's corporate culture. Through a workforce that is well-educated and engaged on safety, health and safety training has been standardized at a high level, with strong orientation and competency programs at work. The graph below illustrates City's injury frequency and lost-time injuries from 2013 to 2021, compared to the average lost-time injuries for industry (municipalities). Department Successes The Human Resources Division has celebrated many successes in the areas of Occupational Health & Safety and recruitment that illustrate the dedication of the HR team. Through the COVID-19 pandemic, Human Resources supported City staff by promoting mental health, education, and safety protocols. Between 2019 and 2021, there was a 53% increase in recruitment activities with the same staff resources. Leveraging the inherent attractiveness of Courtenay as a place to live, work and play, the HR Team demonstrated its commitment by increasing its recruitment success rate over the same period.

Thanks to below-average injury rates and time loss, Courtenay pays 15% less than the industry base rate in WorkSafe insurance premiums.

City of Courtenay | 2021 Annual Report

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