2024 Annual Report Draft

Modernizing development processes and standards The City successfully secured a $150,000 provincial grant to further streamline the development application process review, leading to several enhancements in this process in 2024. Building on previous initiatives to improve efficiency, the Development Services department converted routine application forms from PDF, and paper copies to interactive online forms. This transition provides a more convenient method for applicants while enabling better data collection for statistical analysis. The department also introduced a pre-application process to provide applicants with greater clarity early in the application stage. The development tracker has also been upgraded to an interactive map, improving public accessibility to project information. Further improvements are ongoing to enhance the quality of the tracker. Electronic application process As part of the ongoing process to improve development applications, new electronic permit application forms were introduced. Implementation has been incremental, beginning with building permit and business licence applications, gradually expanding to include all Development Services application forms. These electronic forms offer a more concise and interactive submission process, reducing completion time for applicants while streamlining the review process for staff. Zero Carbon Step Code On May 1, 2023, the province introduced the Zero Carbon Step Code (ZCSC) to regulate greenhouse gas emissions in new construction. The ZCSC follows the same tiered approach as the BC Energy Step Code. As a result of these changes, and in alignment with the Official Community Plan update, the City has incorporated engagement and policy development for the ZCSC into the 2025 work plan and budget. View the development tracker: courtenay.ca/devapptracker

New Home Energy Navigator program

Buildings and landscape

The Comox Valley Regional District (CVRD), City of Courtenay and Village of Cumberland collaboratively launched the Home Energy Navigator program in February 2024. The initiative actively helps homeowners navigate the process of completing home energy upgrades and access available rebates. The Home Energy Navigator program provides residents with a centralized resource to understand the home electrification process and access financial support to make the switch. Residents can also use the program to improve the efficiency of their current heating systems by upgrading their home’s building envelope. The Home Energy Navigator service is offered free of charge on a first-come, first-served basis to residents of the CVRD’s electoral areas, City of Courtenay and Village of Cumberland. More information: comoxvalleyrd.ca/energynavigator

Piercy Avenue, Courtenay

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City of Courtenay | 2024 Annual Report